
Just imagine this: It’s July 4th – Independence Day and we’re booked solid. We’ve got another wonderful Key West snorkeling trip on the books, plus ten people booked for the Fireworks Cruise. Yoo-hoo! Jeff and I wake up anticipating a great day of sailing and snorkeling and a wonderful night of sailing and partying on the Namaste’. We look outside and see dark, ominous clouds hanging over Key West. When we check Sailflow.com for a wind report, we find that the experts are calling for 20 knot winds at fireworks time! What to do?
It’s a moral dilemma. We could go ahead with both trips and put almost $1000 in our pockets. We’d probably never see any of those guests again. They would have bobbed around on our boat for four hours, eaten a few burgers, drank a few beers, and probably a few would have spewed all that over the side, just like on all the other boats that went out. We can’t do that! Would we want someone to do that to us? No way.
Key West Snorkeling Tip #2: Ask about inclimate weather refunds
We are more fortunate than our competitors. We don’t have to answer to anyone but our own conscience. Our competitors have bosses that make the call. So what if the weather isn’t optimum! The bills still have to be paid. They have to go no matter how bad the weather unless it’s absolutely unsafe. Uncomfortable doesn’t count. Lucky us, we cancelled our trips for the day, hoping that good karma will send more good folks our way in the future. We may be $1000 poorer, but we can hold our heads up, knowing we upheld the Namaste’ Promise. We treat our guests the way we want to be treated, like the gods and goddesses we know we all are. So there it is, another Key West snorkeling insight and our sincere wish for a Happy Independence Day!
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