Key West Snorkeling Tip #3: If you are a beginner be honest to your hosts

Well it was bound to happen after seven years and four guest books of filled with positive and encouraging comments we got a blow by our Wednesday guests. The Tripadvisor comment read “we were disappointed because we did not see big fish” . Ouch! Trish was crushed, I was mad, and Captain Ron was indifferent. I just did not understand, we took them to a really cool spot. Lots of pretty coral, Trish guided by them by the hand, and we got pictures of a big Nurse shark and a really nice Barracuda. I saw plenty of Parrot fish, Butterflyfish, Damsels, and tons of the usual tropicals. What could have gone wrong?
After reviewing all of the 70 something photos I realized that, for the most part, our guests were swimming with their heads out of the water. No wonder they did’nt see any fish. Rule number one when snorkeling— remember to look down. I am sure we went over the basics with them but I think that these guys, even though they told us they were experienced snorkelers, were not real comfortable in the water.
You really don’t have to be an expert swimmer. Trish has taught novices from 5 to 70 and without exception (except for Wednesday’s group) everyone got it and had an incredible experience. Oh well live and learn. Next time we will to a better job of insuring a comfort level before we set our snorkelers loose on the reef.
If you are one of the guest from Wednesday’s trip and are reading this please know that we pride ourselves in delivering a quality experience and your comments are taken seriously. Also know that when asked for your level of experience, whether it be snorkeling our sky diving, please be honest. Had we known that you were not comfortable we could have altered our destination to accommodate you better.
For all potential guests reading this please know that we welcome the novice and will not think any less of anyone for sharing your concerns. We are pros and given accurate information can help turn your first time Key West snorkeling experience into a life changing event.


